Advisory for Operations, Technology & Risk
UEI -MKK3NH3NRC95 CAGE CODE - 83JT2 DUNS NUMBER - 155808251
Fractional Technology Leadership, AI Automation & Business Systems Modernization
Toledo Consulting is a Toledo, OH. headquartered management and consulting practice established in 2003, that offers interdisciplinary consulting services to businesses in Northwest Ohio and Southeast Michigan as well as across the United States. We specialize in improving operations and increasing revenue through vendor management, special project management, Non-profit Business Consulting, grant writing, inventory and billing systems, network implementation, and disaster recovery. Our long-standing relationships with clients allow us to address a wide range of business issues, from the strategic to the tactical, including organizational development, business development, and executive coaching.
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Rapidly Align Marketing, Technology & Operations
Technology Director™ is Toledo Consulting’s signature offering for business leaders who need executive-level technology leadership — without the cost or commitment of a full-time hire.
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Designed for growing companies, this service brings you a fractional Director to oversee your technology operations, risk management, vendor strategy, and digital growth initiatives.
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Whether you're scaling up, navigating a tech transformation, or tightening up security and compliance, Technology Director™ provides the guidance, strategy, and execution power your business needs when you need it.
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Whether you're a startup needing to build a scalable tech infrastructure or a growing business seeking data-driven marketing strategies, our experienced professionals step in to guide your organization through critical growth stages. With flexible engagement models, we offer the expertise you need to drive innovation, streamline operations, and accelerate market growth when and how you need it most.
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Who It's For:
​Founders, business owners, or operators who are:
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Drowning in disconnected systems, marketing that doesn’t convert, or tech that’s not pulling its weight
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Not ready to hire a full-time CMO or CTO but need real strategy, not just another software or service
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Looking for a trusted second brain to assess, advise, and map the next steps toward scalable growth
​Businesses today need more than traditional IT support. Modern organizations require connected operational systems, workflow automation, AI-assisted reporting, and technology leadership that aligns with real business goals.
Toledo Consulting helps companies modernize operations through a combination of SharePoint & Microsoft 365 solutions, AI workflow automation, operational dashboards, and custom web application development.
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Our consulting services support organizations that need:
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• SharePoint intranet, department portal, and document management systems
• Microsoft 365 workflow automation and Power Automate integration
• AI-powered executive reporting and operational summaries
• Custom business applications and operational databases
• Web development and customer portal solutions
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• Process automation to reduce manual administrative work
• Technology leadership without the overhead of a full-time CTO
• Scalable systems that improve visibility, accountability, and communication
• Guidance integrating AI into existing business operations and workflows
• Strategic technology planning aligned with operational growth
Whether building internal operational systems, developing customer-facing platforms, or implementing AI-enhanced workflows, Toledo Consulting provides practical solutions focused on efficiency, scalability, and long-term business value.
Telecommunications Consulting, Vendor Management &
SLA Negotiation
In today's rapidly changing technological landscape, it's crucial for businesses to have clear commitments from their service providers. However, many companies accept standard Service Level Agreements (SLAs) due to a lack of expertise or resources to negotiate better terms. Toledo Consulting bridges this gap by working with clients and service providers to create tailored technology solutions and agreements that include defined performance metrics and compensation for non-performance. We help you get the most out of your technology investments. Toledo Consulting is a full service telecommunications consulting practice. We design, negotiate, implement, and manage voice, video, and data networks (VOIP, SD/WAN, ISP, WIFI, Ethernet). We manage the relationship with the service provider and hold them accountable to key performance metrics. Contact us for your telecom vendor management in Toledo.
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Website Development and SEO
Website design and e-commerce portal setups for small businesses. Online branding and marketing strategies across all social media platforms. Pay per click, SEO, and organic growth.
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DELIVERING RESULTS
At Toledo Consulting, we pride ourselves on delivering results for our clients. Our services include:
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On-site telecommunications project management
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Service level agreement (SLA) and architecture design
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Multi-site retail systems management
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Inventory and cost analysis for food and liquor
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Business, technology, and continuity policy development
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Non-profit management and board of director operations
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General business project management
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Small business consulting
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Business management consulting
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Disaster recovery plan development
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Safety plan and review
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Tabletop exercises, drills, and policy creation
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Change management consulting
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Social media and marketing management
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Our team is highly adaptable to any business or technology project, and we strive to provide customized solutions to meet the unique needs of each client.
Business Process Mapping
Toledo Consulting employs a consultative approach to improve your business operations. Our team analyzes and defines your business processes, identifying and eliminating inefficiencies. We create visual representations to simplify complex workflows and help you understand the changes. Our goal is to streamline your production and operations, resulting in cost savings and increased efficiency.
Network Diagrams
Proper documentation of network architecture is crucial throughout its entire life cycle. Toledo Consulting specializes in creating and updating network diagrams, including implementation, red-line updates, and existing infrastructure. This documentation makes procurement, troubleshooting, and end-of-life processes more manageable, ensuring the smooth and efficient operation of your network.
About Toledo Consulting
Kevin Cox is a consultant in Toledo and has been the Managing Director of Toledo Consulting since 2003. He is a Navy Veteran and former Fortune 500 Sales and Marketing Executive. Kevin is also a Professional Continuity Practitioner. He adapts well and is a great addition to any project. Toledo Consulting/Contracting, LLC is approved through the SAM system for award management for the Federal Government and is designated a Veteran Owned Small Business.
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Special Project Management
At Toledo Consulting, we specialize in managing projects of various sizes and complexities for enterprise-level companies across the US. Whether you're launching a new business or expanding an existing one, we support you in assessing, planning, and executing the ideal solution for your unique needs. We help your business stay ahead of technology demands and adapt to the ever-changing business landscape.
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Case Study: AI-Based Recruiting and HR Tool Implementation by Toledo Consulting
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