AI Artificial Intelligence & Generative AI

If your company is facing any of the following challenges, it may benefit from Toledo Consulting consultant augmentation:

The need for specialized skills or resources for a new project.
Help identifing high-impact use cases for AI artificial intelligence aligned with your goals.
Developing tailored AI adoption roadmaps, balancing quick wins with long-term growth.
Periodic or seasonal HR or organizational demands for additional assistance.
A shortage of local talent in the job market.
AI augmentation for immediate need for help without the time or budget for recruitment, hiring, and onboarding staff.
Uncertainty about the permanence of expanding your IT team to focus on a new market or portion of your existing one.
The desire to maintain control over IT team management and software development projects while also seeking outside help.

Special Project Management

At Toledo Consulting, we specialize in managing projects of various sizes and complexities for enterprise-level companies across the US. Whether you're launching a new business or expanding an existing one, we support you in assessing, planning, and executing the ideal solution for your unique needs. We help your business stay ahead of technology demands and adapt to the ever-changing business landscape.

Case Study: AI-Based Recruiting and HR Tool Implementation by Toledo Consulting

Telecommunications Consulting, Vendor Management &
SLA Negotiation

In today's rapidly changing technological landscape, it's crucial for businesses to have clear commitments from their service providers. However, many companies accept standard Service Level Agreements (SLAs) due to a lack of expertise or resources to negotiate better terms. Toledo Consulting bridges this gap by working with clients and service providers to create tailored technology solutions and agreements that include defined performance metrics and compensation for non-performance. We help you get the most out of your technology investments. Toledo Consulting is a full service telecommunications consulting practice. We design, negotiate, implement, and manage voice, video, and data networks (VOIP, SD/WAN, ISP, WIFI, Ethernet). We manage the relationship with the service provider and hold them accountable to key performance metrics. Contact us for your telecom vendor management in Toledo.

Restaurant & QSR Optimization Services & Inventory

Profitability in the service industry is directly tied to strong system controls, accurate reporting, and operational discipline. At Toledo Consulting, we help restaurants, QSRs, and service-based businesses implement proven processes that improve cost control, reduce waste, and drive performance.

We specialize in POS integration, PCI compliance, inventory management, and real-time reporting to provide actionable visibility into your operations. Our solutions not only optimize your tech stack but also ensure your team is trained to uphold food safety, operational standards, and profitability goals.

We work directly with your staff to implement control systems that are both practical and effective. Our team includes certified professionals, including Kevin — an Ohio Level 2 ServSafe Manager, ServSafe Instructor and Proctor, and ServSafe Alcohol Instructor. Whether you need certification, HACCP planning, PCI remediation, or simply better management reports, Toledo Consulting provides the expertise and tools to help you operate with confidence and control.

Toledo Consulting: Exceeding Expectations with an Intensive Cloud-Based Point of Sale System Implementation and Training

Website Development and SEO

Website design and e-commerce portal setups for small businesses. Online branding and marketing strategies across all social media platforms. Pay per click, SEO, and organic growth.

FEMA- Professional Continuity Practioner - LEVEL 1

Toledo Consulting uses a consultative approach to create comprehensive business continuity plans (COOP) that address various potential disruptions, such as cyber attacks, natural disasters, and pandemics. These plans serve as a guide for policy and operations and are tested through tabletop and drill scenarios. By working with us, your business will be better prepared to mitigate risks and ensure continuity of operations in case of an emergency.

Business Process Mapping

Toledo Consulting employs a consultative approach to improve your business operations. Our team analyzes and defines your business processes, identifying and eliminating inefficiencies. We create visual representations to simplify complex workflows and help you understand the changes. Our goal is to streamline your production and operations, resulting in cost savings and increased efficiency.

Network Diagrams

Proper documentation of network architecture is crucial throughout its entire life cycle. Toledo Consulting specializes in creating and updating network diagrams, including implementation, red-line updates, and existing infrastructure. This documentation makes procurement, troubleshooting, and end-of-life processes more manageable, ensuring the smooth and efficient operation of your network.

DELIVERING RESULTS

At Toledo Consulting, we pride ourselves on delivering results for our clients. Our services include:

On-site telecommunications project management
Service level agreement (SLA) and architecture design
Multi-site retail systems management
Inventory and cost analysis for food and liquor
Business, technology, and continuity policy development
Non-profit management and board of director operations
General business project management
Small business consulting
Business management consulting
Disaster recovery plan development
Safety plan and review
Tabletop exercises, drills, and policy creation
Change management consulting
Social media and marketing management

Our team is highly adaptable to any business or technology project, and we strive to provide customized solutions to meet the unique needs of each client.

Let's Go

About Toledo Consulting

Kevin Cox is a consultant in Toledo and has been the Managing Director of Toledo Consulting since 2003. He is a Navy Veteran and former Fortune 500 Sales and Marketing Executive. Kevin is also a Professional Continuity Practitioner. He adapts well and is a great addition to any project. Toledo Consulting/Contracting, LLC is approved through the SAM system for award management for the Federal Government and is designated a Veteran Owned Small Business.

Lex Stratton is a strategic consultant with a background in technology, operations, and growth strategy. He helps organizations navigate digital transformation, adopt emerging technologies, and scale intelligently. He brings clarity, execution, and measurable results across complex business challenges.

About Us

Process Mapping

Service Level

Project Management

Disaster Recovery

QSR

SEO

Call (419) 509-6707

Fractional CTO and CMO Services Emerging Technologies

Strategic Clarity Meeting

A clarity session to help business owners unlock traction, growth, and tech-marketing synergy — without hiring full-time. Our Fractional CTO (Chief Technology Officer) and CMO (Chief Marketing Officer) services provide high-level strategic leadership without the cost of full-time executives. Whether you're a startup needing to build a scalable tech infrastructure or a growing business seeking data-driven marketing strategies, our experienced professionals step in to guide your organization through critical growth stages. With flexible engagement models, we offer the expertise you need to drive innovation, streamline operations, and accelerate market growth—when and how you need it most.

Who It's For:

Founders, business owners, or operators who are:

Drowning in disconnected systems, marketing that doesn’t convert, or tech that’s not pulling its weight
Not ready to hire a full-time CMO or CTO — but need real strategy, not just another software or service
Looking for a trusted second brain to assess, advise, and map the next steps toward scalable growth

Rapidly align Marketing, Technology & Operations

Our Story

Toledo Consulting is a Toledo, OH. headquartered management and consulting practice established in 2003, that offers interdisciplinary consulting services to businesses in Northwest Ohio and Southeast Michigan as well as across the United States. We specialize in improving operations and increasing revenue through vendor management, special project management, Non-profit Business Consulting, grant writing, inventory and billing systems, network implementation, and disaster recovery. Our long-standing relationships with clients allow us to address a wide range of business issues, from the strategic to the tactical, including organizational development, business development, and executive coaching.

CONTACT

Generative AI